Cookie and Privacy Policy

Cookie and Privacy Policy

Privacy Policy for FLENTEC AS

FLENTEC AS is a company that provides various administrative and business support services for companies. Our goal is to relieve key personnel of administrative tasks, free up time, streamline processes, and contribute to increased profitability.

In connection with these services, FLENTEC AS processes personal data.

FLENTEC AS acts as a data processor when providing services that involve processing personal data on behalf of your company or organization. Such processing is carried out in accordance with a signed Data Processing Agreement.

FLENTEC AS acts as a data controller when processing personal data for its own purposes. Information about the personal data we process, the legal basis for processing, the purpose of processing, retention periods, and other relevant details is outlined below.

All processing of personal data is conducted in accordance with applicable privacy laws and regulations, including the Norwegian Personal Data Act and the General Data Protection Regulation (GDPR).

"Personal data" refers to any information relating to an identified or identifiable natural person ("data subject").

"Processing" refers to any operation performed on personal data, including collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure, transfer, dissemination, restriction, deletion, or destruction.

This Privacy Policy applies to the use of our services, including our website.

1. Contact Information

FLENTEC AS is the data controller responsible for the processing activities described in this Privacy Policy.

If you have any questions regarding our processing of personal data, please contact us:

FLENTEC AS
Organization Number: 935422787
Address: Bieveien 99, 4825 Arendal, Norway
Phone: +47 970 35 211
Email: frode.lokken@frostgeo.com

2. What Personal Data We Process

FLENTEC AS may process the following personal data:

  • Name and contact details
  • Information collected when you visit our website, including:
    • Date and time of your visit
    • Device type (mobile phone, tablet, or computer)
    • Operating system and browser
    • IP address

In addition, FLENTEC AS processes personal data as a data processor on behalf of clients when performing administrative and other agreed services.

3. How We Collect Personal Data

We collect personal data directly from you when you:

  • Request access to one or more of our services
  • Contact our customer support team

We may also collect personal data indirectly when you use our website.

4. Purposes of Processing Personal Data

FLENTEC AS processes personal data for various purposes depending on how we interact with you. We do not collect sensitive personal data unless specifically agreed upon.

Customer Inquiries

We process personal data when you contact us by phone, email, or other communication channels to respond to and document our communication with you.

Service Improvement

We process personal data to better understand user needs and improve our services. You may occasionally be invited to participate in surveys or feedback studies. Participation is voluntary, and you may unsubscribe at any time.

Payments and Accounting Obligations

We process personal data to comply with legal obligations, including accounting, bookkeeping, reporting, and disclosure of information to public authorities when required by law.

Security

We process personal data to maintain the security of our services and to detect or prevent fraud, misuse, and other unlawful activities.

Marketing

FLENTEC AS may use anonymized data and personal data for marketing purposes in accordance with applicable laws. This may include:

  • Marketing our services
  • Personalizing marketing communications
  • Sending newsletters and promotional emails

You may unsubscribe from marketing communications at any time.

Recruitment

When recruiting new employees, we may process:

  • CVs and resumes
  • Job applications
  • Certificates and references
  • Interview notes
  • Reference check information

Other Purposes

We may process your personal data for any other purpose for which you have provided explicit consent.

5. Legal Basis for Processing

Under data protection laws, FLENTEC AS must have a valid legal basis for processing personal data.

We process personal data based on one or more of the following legal grounds:

  • Legitimate interests, provided your interests and fundamental rights do not override those interests
  • Your consent
  • Performance of a contract with you
  • Compliance with legal obligations

6. Retention and Deletion of Personal Data

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected and in accordance with applicable legal requirements.

For example:

  • Data processed based on consent will be deleted when consent is withdrawn.
  • Data processed due to legal obligations will be deleted once the legal retention requirement expires.

7. Disclosure of Personal Data

We do not share your personal data with third parties unless there is a lawful basis for doing so.

Such legal bases may include:

  • Your consent
  • Compliance with legal obligations
  • Performance of contractual obligations

8. Security Measures

We implement appropriate technical and organizational measures to safeguard personal data.

These measures include:

  • Protecting data against unauthorized access, use, or disclosure
  • Risk assessments related to personal data processing
  • Data Processing Agreements with all service providers handling personal data on our behalf
  • Restricting access to personal data to authorized personnel only
  • Confidentiality obligations for employees and third-party processors

We maintain procedures for handling personal data breaches. If a breach poses a risk to individuals' rights and freedoms, we will notify the Norwegian Data Protection Authority (Datatilsynet) as soon as possible and no later than 72 hours after becoming aware of the breach.

Where required, affected individuals will also be informed.

9. Your Rights

To exercise your rights, please contact us at:

post@frostgeo.com

We will respond as soon as possible and no later than one month after receiving your request.

We may ask you to verify your identity before fulfilling your request.

Right to Information

You have the right to receive information about how we process your personal data.

Right of Access

You have the right to request access to the personal data we hold about you.

Right to Rectification and Erasure

You may request correction of inaccurate personal data or request deletion of your personal data where applicable.

Withdrawal of Consent

Where processing is based on consent, you may withdraw your consent at any time.

Right to Restrict Processing

You may request restriction of processing in certain circumstances, including:

  • If you contest the accuracy of the data
  • If we no longer need the data for the purposes for which it was collected

Right to Object

You may object to processing based on legitimate interests.

Right to Data Portability

For personal data you have provided to us and which is processed automatically based on consent or contract, you may request a copy in a structured, commonly used, and machine-readable format or have it transferred to another provider.

Automated Decision-Making

We do not carry out automated decision-making or profiling that produces legal effects or similarly significant effects on individuals.

10. Complaints

If you believe our processing of personal data violates applicable data protection laws, you have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet).

More information is available at:

www.datatilsynet.no

11. Changes to This Privacy Policy

Changes to our services or legal requirements may result in updates to this Privacy Policy.

The latest version will always be available on our website.

12. Cookies

Our website uses cookies for various purposes.

Some cookies are technically necessary for the website to function properly, while others are used to:

  • Collect usage statistics
  • Improve website performance
  • Support marketing activities

Further information about our use of cookies will always be available on our website.